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3 same Chromecast only one displays new Google tv UI with profile on the LEFT

TimHitchings
Community Member

‎03-18-2023 01:32 PM - edited ‎03-18-2023 05:43 PM

I have done a factory reset and unplugged and software is identical to the Chromecast that has the new UI. I've compared the version numbers and everything is the same. Why wouldn't the UI update one two of the Chromecasts?

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3 REPLIES 3

Jeran
Community Specialist
Community Specialist

‎03-29-2023 12:42 PM

Hey there TimHitchings,

 

I apologize for the late response, and thank you for being patient! The new user interface is being slowly rolled out over time. As such, it may take some time for every Chromecast with Google TV device to receive it.  I would just keep an eye out for small updates on the device, and it should appear on its own after a while.

 

I hope that helps, and if you have any other questions or concerns for me, please let me know.

 

Best regards,

Jeran

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TimHitchings
Community Member
In response to Jeran

‎03-29-2023 03:54 PM

Yes indeed it finally update on all tvs

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Jeran
Community Specialist
Community Specialist
In response to TimHitchings

‎03-31-2023 10:12 AM

Hiya TimHitchings,

 

I'm glad to hear that! In that case, do you have any other questions or concerns that I can address? If not, I'll go ahead and lock this thread in 24 hours.

 

Best regards,

Jeran

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