Blue light on my new chromecast

[DABosch]

I just connected a brand new chromecast to my TV.I have been unable to connect to it.it shows a solid blue light 

 

[David_K · Accepted solution]

Genuine Chromecast doesn't have a blue led light color. Where did you purchase it from?

Chromecast LED light - Chromecast Help

[DABosch]

Thanks for that.I couldn't find how to attach a picture. So started a new post with the picture. I'm in New Zealand. Purchased from a shop

[David_K]

I saw your other thread. That isn't a genuine Chromecast so we can't support further I'm afraid. The middle of that photo uses a letter 'C' instead of a letter 'G' like a genuine product.

Identify and report counterfeit Google hardware - Google Store Help

Report fake Google Nest products - Google Nest Help

[DABosch]

Dam.bloody scam artist

[DABosch]

Thanks for that

[JenniferV]

Hello there,

I appreciate your help here, davidking!

DABosch, glad to hear that our Product Expert was able to help you. Let us know if you still have questions and concerns otherwise, we'll be locking this thread after 24 hours.

Best,

Jennifer

[DABosch]

I couldn't find how to put a attachment on my reply.new chromecast. Blue light 

 

[David_K]

Duplicate, original thread.
Answered: Re: Blue light on my new chromecast - Google Nest Community

[JenniferV]

Hello DABosch,

It looks like you've posted your concern twice and we have responded to your other thread. I'll merge this one on your other thread — if you still have any questions and concerns, please continue the conversation there as this thread will be locked automatically once merged successfully.

By the way, thanks for the help here, davidking.

Regards,

Jennifer