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Can't disconnect from TV

Alice_03
Community Member

‎02-18-2025 10:28 AM

I just picked a random product because I wasn't sure which one I'm on and this forum is hard to navigate so I', not sure this is in the right place but I have never connected to my TV before however I'm suddenly connected to it now and can't stop it, every time I click stop casting on media controls it pauses whatever is on the TV. How do I stop this? It's really annoying and I don't want to accidentally cast whatever I'm watching to the family TV.

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maedacortez
Community Specialist
Community Specialist

‎02-21-2025 03:43 PM

Hi Alice_03,

 

Thanks for reaching out. I understand that your Google streaming automatically changes to streaming. I'm happy to assist you! I have some questions to better understand the issue.

  • What type of HDMI cable are you using?

  • Do you use the same remote control for your TV and Google streaming device?

I will be awaiting your response.

 

Regards,

Manuel

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