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Cannot cast rented movie from Google TV app to Chromecast

MyceanSage
Community Member

I just rented a movie on Google TV,  but when I try to cast it to Chromecast, it plays for a few seconds and then I get the error message "this video cannot be cast from the google tv app to chromecast".  


I've been searching for advice but all I can find is the generic chromecast troubleshooting info, which is not what I need as casting is working fine from all other apps. 
 
I was affected by the recent Chromecast outage issues, but everything has been working fine since the fix was rolled out.
1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi @MyceanSage,

 

Thanks for reaching out to the community forum. I'm sorry to hear you're receiving an error message when you try to cast a rented movie from Google TV to your Chromecast. Don't worry, help is here.

Since Chromecast functions correctly with other apps, the casting issue appears to originate from Google TV itself. I suggest you check the Google TV Help Community, as they'll be able to provide specific assistance for the issue you're facing.

Of course, if you have any questions about your Chromecast, feel free to ask away in this community! We're here to help.

 

Cheers,
Jonathan