cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Cant cast sound to Chromecast.

CosmicRapture
Community Member

‎10-18-2024 05:39 AM

Hi. 

In june I suddenly wasnt able to cast sound from Spotify, Tidal or an browser. 

The strange thing is that Im still able to cast video with soundfrom YouTube and browsers etc, but on the before mentioned platforms the Chromecast symbol doesnt appear when trying to cast sound.

The devices I use is a laptop and Samsung S 23 and S 10 and Ive tried reinstalling, factory resett, but it didnt help. 

Ive tried all over the net to find someone with similar problems, but cant find anything. 

Lets hope someone has any ideas what is going on. 

Thanks. 

0 Kudos
Reply
1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

‎10-21-2024 04:04 PM

Hello @CosmicRapture 

 

Thanks for reaching out to our Nest Community. I apologize for all the inconvenience casting on your Google Chromecast. Don't worry, let's find a solution. 

 

To better assist you, I have some questions related to your Chromecast:

  • What is the model of the device they used to cast?
  • Has there been any changes in their network? 
  • Did this previously work or did the issue begin recently?
  • How far is the device from the router?

Feel free to share these details and i will find a solution for you.

 

Best regards,

 

Douglas.

0 Kudos
Reply