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Cast not working after update android 14

lukgwo
Community Member

Po instalacji aktualizacji nieprawidłowo działa udostępnianie ekranu przez miracast, na przykład z Windowsa na Chromecast pojawiają się pasy zamiast  ekranu,,! w wersji Android 12 takie problemy nie występują, posiadam drugie urządzenie ktrego na szczęście nie aktualizowalem, ponadto występują problemy z synchronizacją dźwięku z obrazem przy odtwarzaniu materiałów nagranych w telewizji kodek  h264, lub plików w tym formacie.

3 REPLIES 3

EduardoN
Community Specialist
Community Specialist

Hi @lukgwo,

 

Thanks so much for connecting with our community. It totally makes sense how annoying it is when an update throws a wrench in things, especially since your other Android 12 device is working well and you're experiencing inconvenience with the audio and video not syncing when you play something. Let's team up and take a look at this step by step to figure out what's going on.

To help me get a better handle on those weird bars you're seeing with Miracast and that frustrating audio/video sync issue with your h264 files, I have a few questions for you about both.

  • Do you experience this bar issue only when casting using Miracast, or also when using a direct casting application like YouTube, Netflix, or others?
  • When you cast from Windows, are you using a specific browser or an emulator?
  • What is the Android software version you are currently using?
  • Have you tried using a phone from a different brand, but with the same Android version where you are experiencing this problem?
  • When you cast, and bars appear on the TV, are these bars of a specific color, or are they accompanied by any error codes on the TV?
  • Does this synchronization problem only occur with h264 files, or does it also happen with other types of playback files?
  • When does the issue occur? Does it happen after the device has been idle for a period of time?
  • What app are you using when the issue occurs? Does the issue happen only on this app, or is it happening on other apps as well?

Please feel free to share any additional details you think might be relevant.

 

Best regards,

Eduardo

lukgwo
Community Member

I will reply right after my vacation, thank you for your interest in the topic, at the moment the problem occurred with playing video materials recorded earlier h.264, and when trying to cast from edge to Chromecast - I emphasize that on the second device everything works ok. Android 12. More detailed explanations after my vacation.

EduardoN
Community Specialist
Community Specialist

Hi @lukgwo,

 

Thank you very much for keeping me updated on what happened to you when you tried to play H.264 and when you were casting it from Edge to Chromecast. I'll gladly await your response so that we can resolve this issue.

 

Best regards,

Eduardo