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Casting not conncet with tv

ERNA31
Community Member

‎01-26-2025 11:26 AM

I cannot casting RTEplayer or https://replay.lsm.lv/ connecting with TV. On Tv shows  blue screen THEOplayer. I restart and Tv and casting. casting work for 3 min and then back Theoplayer. 

theoplayer

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virnab
Community Specialist
Community Specialist

‎01-29-2025 05:14 PM

Hi ERN31,

 

Thanks for reaching out to our community.

I’m sorry to hear that you cannot cast RTE Player or replay.lsm.lv on your TV. Thank you for letting us know important details, such as you can only get on your TV a blue screen of THEOplayer, and even though you have restarted the TV, you get the same result after 3 minutes of casting. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

  • When did the issue start?
  • Are you using a Chromecast device or a TV with Chromecast built in?
  • What model of Google Chromecast are you using?
  • Have there been any recent changes to your environment, such as a change in Wi-Fi network or recent outages?
  • Could you kindly check for wireless interference near the TV, such as walls and floors, Wi-Fi-enabled devices, other electronics, cordless phones, baby monitors, mirrors, radios, microwaves, Bluetooth devices, and wireless video equipment?

Thank you for your time and attention. I look forward to your response.

 

Best regards,

Virna

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