Chromecast Gen 2 no longer can show Google Photos slide show

[trangcw]

I used to be able to configure my Chromecast to show slide show with the contents of Google Photos albums, now I can't find it anywhere in the Google Home 3.30.1.6 settings. Please help.

Thanks!

[pwbuckle]

I have the same problem.  I also have trouble with Home actually finding the Chromecast.  I finds it sometimes but not always.

[moralesvicente]

Hi folks,

Thanks for posting on the community forum. I understand that the Google Photos slideshow feature isn't working on your Chromecast (2nd generation). Don't worry, I'm here to help.

• Make sure the necessary options for setting up Ambient Mode are configured correctly by checking out this article: Ambient Screensaver for Chromecast and Google TV Streamer.
• If everything is configured correctly, let's try creating another photo album with some images and see if the same thing happens when you put it in ambient mode.

Let me know if this information is helpful.

Best regards,

Daniel 

[brijeshkumar1de]

Sir as you chromecast having issue with setup, i done factory reset the my chromecast  after resolving the issue of chromecast setup, my chromecast setup is now complted but I can't fine ambient mode in the settings please help 

[moralesvicente]

Hey brijeshkumar1de, 

Thank you for keeping me in the loop. To continue addressing the trouble, could you please help me by answering some questions?

• Are you using an Android or iOS device?
• When did the situation first occur?  

In the meantime, I can provide you with an additional tip 

• Please restart the phone or tablet you’re currently using with this device. 

I'll be looking forward to hearing back.

Regards,

Daniel

[trangcw]

• Are you using an Android or iOS device?
  • I am using Android device
• When did the situation first occur?  
  • After the issue with Chromecast Gen 2 was fixed and I was able to connect to mine with Google Home version 3.30.1.6 

• Please restart the phone or tablet you’re currently using with this device. 
  • I had done this many time, no different.

[trangcw]

According to the instruction from the link you provide, I can't find Settings and Ambient in line 3 and 4.

Through the Google Home app

1. Open the Google Home app .
2. Tap and hold your device's tile.
3. At the top right corner, tap Settings .
4. Scroll down  tap Ambient mode.

[moralesvicente]

Hello trangcw, 

Thank you for getting back to me. To provide you with further information, would you be so kind as to answer the following questions posted previously and the result of the troubleshooting steps?

I'll look forward to your response.

Regards, 

Daniel 

[trangcw]

I am not sure what you meant. Please ask me again.

[brijeshkumar1de]

I have the same problem I can't find ambient mode in the settings please help, how to set Google photos in chromecast home screen slide show 

[moralesvicente]

Hello folks, 

Thanks for posting. To continue assisting, let's explore some troubleshooting options by following these steps. 

• Open the Google Home app.

• Select "Google Assistant."

• Tap "Manage all Assistant settings."

• Scroll down and select "Photos."

• Make sure it's toggled "On."

Once done, make sure that Personal Results is turned on on the specific TV under the same settings in "Photos" by selecting Change Personal Results settings and tapping on Other devices.

Please let me know if these steps are helpful.

Best regards, 

Daniel

[trangcw]

I see Assistant but when I pressed it I got a message "Gemini does'nt support this feature".

[moralesvicente]

Hey trangcw, 

Thanks for letting me know! To continue offering assistance, could you tell me if you have tried changing from Gemini to Google Assistant?

Let me know how it goes. 

Regards, 

Daniel

[trangcw]

I switched back to Google Assistant, when I reached Other Devices it seems to keep searching for a device, and never found any, there is a phrase "To turn on personal results, you'll first need to add a device in your Home app.", I do have the device (ChromeCast) in my Home app though!

[moralesvicente]

Hi trangcw, 

I appreciate your continuous communication and the effort you've put into the troubleshooting steps you've already taken. I have more recommendations to follow: 

• Make sure your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.

• Open the Google Home app. 

• Tap the account (the icon with your initial or profile picture). Verify that the Google Account on screen is the one linked to the speaker or display.

• Tap Close to close the account window.

• Tap Settings and then Google Assistant and then Personal Results.

• Follow the in-app steps.

In addition, can you share with me some screenshots where it shows that the option for slideshows on the Google Photos albums is not showing on the Google Home app? 

I'll look forward to your response. 

Best regards, 

Daniel