Chromecast Ultra becomes unresponsive everyday between 3:00 and 5:00 p.m.

[bj61251]

Literally *every single day*, my Chromecast Ultra, connected to my television, and generally casting Twitch streams (though not always), resets, or freezes, or stops casting, or does something else unexpected, between the hours of 3:00 p.m. and 5:00 p.m. Eastern US. I often have to unplug it and plug it back in to make it wake up, but sometimes it reboots on its own for no apparent reason. Why is this happening?

[bj61251]

I'll also note that I have other Chromecasts, and none of them have this issue. In addition, my Chromecast Ultra is using the LAN adapter. 

[Derickf]

Hi @bj61251,

Thanks for reaching out to the community. I understand you're having trouble with your Chromecast Ultra becoming unresponsive between 3:00 p.m. and 5:00 p.m., requiring you to unplug and plug it back in to reactivate it. I appreciate the relevant information you shared. I'm happy to assist.

To gather the necessary information, please answer the following questions:

• Is the device's power-saving mode turned on?
• When did the problem start?
• Is the Chromecast Ultra firmware updated? If not, please follow these steps:
  1. On your Chromecast Ultra's home screen, go to Settings.
  2. Select System.
  3. Select About.
  4. Then, select System update.

• Could you please describe how warm or hot the device is when it reboots on its own?
• Do you have any automation created for between 3:00 p.m. and 5:00 p.m.?

I'll be waiting for your reply.

Best regards,
Derick.