Chromecast ne fonctionne plus après avoir changé de box

[pepita83]

Bonjour, j'ai changé de box, depuis je ne peux plus  connecter mon chromecast dans ma chambre, par contre quand j'essaie tout s'affiche sur mon autre téléviseur du salon l'étage en dessous ! J'avoue que je n'y comprends plus rien. Je pensais desinstaller google home pour tout recommencer.?  Merci d'avance 

[humbertogarcia]

Hi pepita83,

Thank you for posting in the Community! It looks like your Chromecast doesn't work in your room after a box change. I'll be glad to provide orientation so that you feel comfortable with your device again.

To gather information, did the initial box work fine in both your room and the living room?

Please indicate your initial Chromecast and the new box models. The reason for the box change was a defect? An upgrade?

Did you remove the old box from Google Home and set up the new one? Which steps did you follow?

Are the app and the Chromecast versions updated?

I look forward to your answer. I'll be glad to investigate the reasons and to evaluate a solution.

Regards.

Humberto.