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Chromecast stopped displaying on tv

Drew3
Community Member

Chromecast has suddenly stopped working. Have tried other devices through the HDMI port on tv and they work. 

The tv appears to detect the Chromecast (input = Player 1 Chromecast) but nothing is showing on the screen. 

Can connect to Chromecast from my mobile to stream and appears to work fine, but nothing is showing on the tv screen.

Have hard reset the Chromecast. Have hard reset the tv AND the Chromecast AND wifi but still no success. 

Any tips? Thanks.

6 REPLIES 6

CarlosS
Bronze
Bronze

Have you tried factory resetting the Chromecast?

 

Drew3
Community Member

Thanks for the reminder. No I hadn't, I just did it and a brief grainy flash of 'google' flashed up on the screen while it was restarting. But then back to the same Black screen. 

I can't reestablish the Chromecast connection between phone-tv-wifi now as can't see anything on the tv screen. 

You mentioned using other hdmi devices on that TV. Did you try that Chromecast on a different TV? If that doesn't work then I'm guessing something broke on the hardware. 

 

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, InstantBits!

Hey there Drew3,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there Drew3,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Drew3,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran