Chromecast stopped streaming Binge or Kayo

[Beyondtool]

Our Chromecast has stopped streaming from Binge or Kayo. Just get a spinning circle then black screen. Our Samsung tv and iPhone devices can still play streams, but I can’t cast to the Chromecast with an error manifest_data_unknown error. Seems to be a fundamental incompatibility between the Chomecast and Kayo/Binge apps. Binge support said they had no idea 🤦‍♂️

[JM00]

Same issue here. Just got new chromecast w/google TV and loading before black screen on Binge. Then continuous spining circle on Kayo. All other apps work fine.

[luciaaa]

Hi, @Beyondtool,

Thank you so much for posting in the community. I’m truly sorry that your Chromecast stopped streaming from Binge or Kayo. I'm glad to assist you and find a solution.

To assist you better, I have a few questions:

• Is the same error message appearing on both streaming services?
• What model of Chromecast do you have?
• When did the issue start? 
• Was the last time you streamed Binge or Kayo on your Chromecast successful?

In the meantime, here are some troubleshooting steps you can try:

• Reboot your Chromecast device.
• Clear the data and/or cache. 
• Uninstall the affected streaming apps.

Let me know how it goes.

Best regards,

Ana.