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Chromecast with Google tv remote jumps multiple items on one click

swordfish380
Community Member

My Chromecast with Google TV remote skips 4 or 5, or even more, items upon one click. If I were to use the remote to forward a YouTube video, it moves all the way to the end. It's extremely annoying, to the point where I feel like throwing the Chromecast and its remote in the trash can. This has been going on for 2 years. I even swapped the remote with a new one, but it didn't fix the issue. Google got only one thing right, and that was its search engine and Android. Anything else they touched, such as tablets, phones, and watches, all turned out to be garbage. 

 

Google needs a new leadership. 

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello swordfish380, 

Thanks for posting here in the community forum. I’m sorry to hear that Chromecast's TV controller is not working as you expected. Don’t worry; let's see what I can do to get it working smoothly again. Check out these steps: 

 

  • Make sure that your Chromecast has the latest software update. Updates can make your device run smoother and fix any annoying glitches.
  • Perform a factory reset. Resetting your Chromecast will erase its settings and return it to its original state. 

Please keep me updated if you need more assistance.

Best regards,
Daniel.