Chromecast wont work and tv showing exclamation point

[Nettie]

I pressed the button on the chromecast for 30 seconds to reboot and now the TV is only showing an exclamation point. What do I do? The light is orange again, but the device doesn't show in the Home app.

[Jeran]

Hey there Nettie,

I apologize about the late response, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, as I can imagine this issue is quite confusing. When you mentioned the LED light on the Chromecast is orange, is it pulsing or solid orange? In any case, if unplugging and plugging back in the Chromecast doesn't resolve the issue, you'll need to factory reset the device again. You can do it using the button on the Chromecast itself again, or you can do it from the Google Home app. If one option doesn't work, try the other.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[JenniferV]

Hi Nettie,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer