Hi, @ReStorm,
Thank you so much for posting in the community. I’m truly sorry you're experiencing audio distortion. I’m happy to provide you with further assistance.
To better assist you, I would like to know:
- Which Chromecast device do you have?
- Is the audio distorted in all apps, or just specific ones?
- Do you use an AVR, soundbar, or external speakers?
Here are some troubleshooting steps:
- Ensure the Chromecast is plugged in and the TV is on the correct input.
- Try to use another HDMI port.
- If available, try a different HDMI cable.
- If available, connect the Chromecast to a different TV.
If the inconvenience persists after that, please try these steps:
- Reboot the mobile device:
- Unplug the TV from the power source.
- Leave it unplugged for one minute before plugging it back in.
- Reboot the Chromecast;
- Unplug the Chromecast device from the power source.
- Wait for one minute before you plug it back in.
- Reboot the TV:
- Unplug the TV from the power source.
- Wait for one minute before you plug it back in.
Please let me know how it goes.
Best regards,
Ana
