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Finally google’s update and rest my chrome cast, after factory reset issues.

Rayray76
Community Member

Hey I’ve not checked Google nest updates as I got fed up. However today I tried to connect my device after doing a factory reset weeks ago and I’m happy to inform all my chrome cast done an update that didn’t take long and my TV connection to my device is back working yay!!!! 

3 REPLIES 3

Eb5
Community Member

Mine still not working did you do anything special to get Chromecast back working

GeremiG
Community Specialist
Community Specialist

Hi @Eb5!

 

Thank you for posting in the community. I'm sorry to hear that your Chromecast device is still not working. I'm happy to help you! 

To help me find the best solution, I'll need to ask you a few questions:

  • Which model of Chromecast device do you have?
  • Are you getting any error messages when trying to set up your Chromecast device?
  • Is the Google Home app up to date?
  • Have you performed any troubleshooting steps?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

GeremiG
Community Specialist
Community Specialist

Hi @Rayray76!

 

I'm glad to hear that your Chromecast updated successfully after the factory reset, and your TV connection is working again! It's great that you're enjoying all the possibilities it offers you.

If you have any questions or need help, please don't hesitate to let us know. 

 

Best regards,
Geremi