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Google TV Streamer - No Audio with Samsung Frame 2022 TV Speakers

GT8
Community Member

Issue: Zero audio output through TV speakers. TV speakers work fine with native Samsung OS. Anyone else see this with Samsung Frame TVs? Other troubleshooting ideas?

Already Tried:

  • Multiple HDMI ports
  • HDMI CEC disabled
  • Restarted and Factory Reset the Google TV Streamer
1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @GT8,

 

Thanks for reaching out to the community! I'm sorry to hear that you're experiencing an audio issue between your Google TV Streamer and the Samsung Frame 2022 TV, with no audio output from your device speakers. I appreciate that you've already tried some troubleshooting steps on your end. Let me help you with this inconvenience!

Before we can move forward, could you share a few details:

  • Is the TV connected to an external receiver, soundbar, or speakers?
  • Is this issue happening when you cast to the TV or when you use a separate app from the streamer?

Once you're ready with that, I'll be more than happy to provide assistance.

 

Best regards,

Debora