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Google home won't find my Chromecast

Tw5
Community Member

Google home won't find my Chromecast

 

7 REPLIES 7

Jeran
Community Specialist
Community Specialist

Hey there Tw5,

 

There are a few things you can do if Google Home won't find your Chromecast.

  1. Make sure your Chromecast is turned on and connected to the same Wi-Fi network as your phone or tablet.
  2. Open the Google Home app and make sure you're signed in with the same account that you used to set up your Chromecast.
  3. Tap the + icon in the top left corner of the app and select Set up device > New device.
  4. If your Chromecast is not listed, tap the Cast icon in the top right corner of the app and select your Chromecast from the list of devices.
  5. If you still can't find your Chromecast, try restarting your router and your Chromecast.

If the problem still persists, please let me know what device you are using with Google Home, as well as what model of Chromecast you have, and I'll be able to provide some more troubleshooting steps.

 

I look forward to your response, and if you have any more questions, please let me know.

 

Best regards,
Jeran

Muddi
Community Specialist
Community Specialist

Hi there,

 

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

MUddi

Muddi
Community Specialist
Community Specialist

Hey Tw5,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

Tw5
Community Member

Still not working 

Muddi
Community Specialist
Community Specialist

Hi there,

 

Thanks for coming back to us. To confirm, have you tried the steps shared by @Jeran? Also, what specific Chromecast device are you having an issue with?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Tw5,

 

I'm just checking in to see if you still need help with your device. Feel free to update the thread and the Community will be happy to lend a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Tw5,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi