Hotstar for UK

[vijaykduk]

I am trying to install the Hotstar App for the UK on my Chromecast+GoogleTV device.
I am getting "This item is not available in your country."
All my account details, billing details, address details, and everything else are in the UK, but, strangely, I am getting the above problem.

How do I fix this issue?

Thanks!

[nerys]

Hi vijaykduk,

Thanks for posting in the community!

I'm so sorry to hear that you get the message "This item is not available in your country" when trying to install the Hotstar app on your Chromecast with Google TV. Don't worry; I'm here to help. Just to get started, I'd like to confirm some details with you. Can you please help me answer the next questions?

• Can you see the Hotstar app on other devices without any difficulty?
• Are you using a Virtual Private Network (VPN)?

In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further!

Best regards,

Nery.