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Mi Chromecast ya no se conecta al internet de mi hogar y ya no transmite

Sara324_
Community Member

Cambie la clave de la internet de mi hogar y ya el Chromecast ya no se conecta, no transmite y no carga el modo ambiente. Se mantiene en check internet connection 

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

Muddi
Community Specialist
Community Specialist

Hey Sara324_,

 

I hope we were able to answer your question with the info provided by @David_K. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

 

Cheers,

Muddi
 

Jeran
Community Specialist
Community Specialist

Hey there Sara324_,

Do you have any more questions that we can address? 

Thank you,
Jeran

Muddi
Community Specialist
Community Specialist

Hi Sara324_,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi