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My google home is unable to find my chromecast

Bren3002
Community Member

My chromecast was set up previously on my phone but I think I deleted the original connection somehow.  Now my phone is unable to detect my chromecast and I have tried other devices which have also come up empty.  HELP!

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Bren3002,

 

Thanks for reaching out to the Google Nest Community and I apologize for the delayed response. 

 

To clarify, when you say the original connection was deleted, does this mean the Chromecast was removed in the Google Home app? Are you trying to set up the Chromecast in the Google Home app again? If yes, does your Chromecast isn't within the setup list in the Google Home app?
 

Give these steps a try:

  1. Please check if the Chromecast device is plugged into a power outlet, rather than the USB port.
  2. Manually connect to the Chromecast hotspot. Here's how: Go to your phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living room TV, Bedroom TV, etc).
  3. Go to the Google Home app and try to set up again.

For additional steps, please visit this support website article.

 

Keep me posted.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again. I want to make sure you're all good — how did the steps go?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Bren3002,

 

Just wanted to see if you still need help. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again.

 

Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Thanks,

Jennifer