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Needs to connect to my new internet

logcabin
Community Member

Got a new internet will not connect ??

4 REPLIES 4

listairee
Bronze
Bronze

Hello @logcabin,

Thanks for reaching out. As you have recently switched your network, it is very likely that your Chromecast is still looking for you old network's SSID. You can change the Wi-Fi network of your Chromecast by following this step-by-step guide. If that doesn't work, you can try factory resetting it and set it up again using this step-by-step guide.

Hope that helps! 🙂

Muddi
Community Specialist
Community Specialist

Hi logcabin,

 

I hope you were able to connect your device with the steps provided by @listairee. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

How's it going with your device? Let us know if you still need help and the Community will be happy to lend a hand.

 

Cheers,

Muddi
 

LovelyM
Community Specialist
Community Specialist

Hello logcabin, 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Best, 
Lovely