No me permite configurar los botones del control remoto

[Joseangelpf]

Intento agregar mi tv Sony Bravia para poderlo manejar con el control del Chromecast pero al presionar Agregar dispositivo y luego TV se sale y no hace más nada.

[nerys]

Hi Joseangelpf,

Thanks for posting in the community!

I understand it's frustrating when you try to add your remote control to your TV, but it does not allow you. Don't worry, here's help! Here are a couple of steps that might help:

• Remove the batteries from your voice remote. While reinserting them, check if the LED light blinks. 
• Try resetting the voice remote. 

If you have more questions for me, feel free to reply to this post. I'll be happy to assist further.

Best regards,

Nery.

[Joseangelpf]

It doesn't work. I've tryed a couple of times but nothing yet.

[nerys]

Hi Joseangelpf,

Thanks for following all the steps I provided!

I completely understand that it is frustrating to do all the troubleshooting and that nothing works. To help determine the next steps, could you tell me if the LED light on the control is lit up?

Knowing this information will allow me to see different options.

Best regards,

Nery.

[Triber]

Me ocurre lo mismo, pero el problema creo que es del Google tv no del mando!

[Joseangelpf]

En efecto, sería muy frustrante tener que reiniciarlo al modo de fabrica y tener que iniciar sesión en todas las cuentas nuevamente