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Not able to configure screensaver to show Google Photos

ChromeCazter007
Community Member
I've read through this community and can't find one issue like mine. I'm sure they exist. Here's my challenge: I select: Google Home app on Android device > Google TV device > the three vertical dots in upper right corner > Ambient mode settings
I then end up in the “Device settings” screen. It is empty. I can select “Help” or “Feedback” from the menu in the three vertical dots in upper right corner.
 
How can I again configure the screensaver to display my Google Photos?
 
Background: Have been using Chromecasts and now Google TV as long as they've been on the market. Almost the greatest thing about them is the capability of displaying my Google photos as a screensaver in idle times. Some months ago, it stopped displaying my photos and are now stuck on the default galleries of curated images. Nice, but not what me or my family wants. It currently shows the “Request invite to home” link at the bottom of the first screen when I select Google TV in the Google Home app. When I select it, it shows a message saying, “Your request will have to be approved before you can join this home, but in the meantime, you'll still be able to play music or ask questions.” Where is this sent to? This tells me that something is horribly off as I’m owning all devices, I’m the one setting them up and configures them… It’s like I’m locked out of the ‘system’. Factory reset next?
I repeat: How can I again configure the screensaver to display my Google Photos?
(I posted this earlier in the Google TV section. They suggested I try my luck elsewhere...)
3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi ChromeCazter007,

 

Thanks for posting here in the Google Nest Community. Give the steps below a try and let me know how it goes:

 

  • Ensure that all of your device’s firmware is up-to-date.
  • Reorganize the photos/albums in the Google Photos app.
  • Reinstall the Google Home app.
  • Perform a sequential reboot (Chromecast device, router, and phone).
  • If it fails, factory reset everything and re-setup from scratch.

 

Thanks,

Kimy

Kimy
Community Specialist
Community Specialist

Hi there,


I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

 

Regards,
Kimy

LovelyM
Community Specialist
Community Specialist

Hello there ChromeCazter007, 

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Kind regards,
Lovely