Hello,
If anyone can help, I’ve been having no luck setting up my Chromecast for the last two hours. I’ve had it for less than a month and when I initially set it up, I set it up using the remote. Now that I want to use my phone to cast things, I had to factory reset because the device wasn’t showing up as a casting option. I’ve factory reset and I was starting to think I was getting somewhere but I keep hitting a wall. Using the Google Home app, I keep going in a loop of getting to the connection page, once I do it says that both my phone and the Chromecast connected but then “something went wrong” and it says that the Chromecast is connected but that it “cannot communicate with my phone”. I’ve tried to set it up on my iPad and I ended up getting the same message. I’ve reset the Chromecast and my wifi router, nothing changed. Local access is enabled on my phone and still nothing. The only possible solution I am seeing is to connect manually to the Chromecast SSID, however, when I try, it asks for a password and I don’t know what the password could be.
Is there a way to find out what my Chromecast SSID password would be? Is there anything I can do? Should I try to exchange for a different device? Please if anyone has a solution, let me know, this has been really frustrating.
I’ve attached a screenshot of the message I keep getting
