Volume buttons don't work

[wpgmb]

The volume bottoms of My chromecast’s remote stopped working.

Changed the batteries, rebootes twice, plugged out and back in the Chromecast, but still I can't control the volume.

Any solutions, please?

Thank you in advance.

[cifuentesj]

 Hi @wpgmb,

Thank you for your timely post and the comprehensive information you've provided. I understand that you are experiencing some volume button issues, and I appreciate the troubleshooting steps you've already taken. I'm here to help you and find a solution together. To assist you better. You can get a hold of our support team by filling out this form, and they can take a deeper look at your specific situation.

Please make sure you leave your community thread and community username. Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Please keep me posted.

Warm regards,

Jeremy.

[cifuentesj]

Hello @wpgmb, we haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Please keep me posted.

Warm regards,

Jeremy.