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Your Chromecast was set up successfully but can't be found

Jodyschoultz
Community Member

I never used to have anywhere near this many problems with google products, now they are all THE problem. 

I have a brand new Chromecast 4k arrive today, and I cannot set it up because i get most way through then get stuck on this message:

 

"Your Chromecast was set up successfully but can't be found. Make sure that your mobile device ad chromecast are on the same wi-fi network.
Turn off AP isolation.
If AP isolation is enabled on your Wi-Fi router, you will need to disable it."

 

So here's the interesting part:

1. AP isolation is still off
2. Chromecast: made by google
3. Wi-Fi: Google Nest Pro Wi-Fi
4. Phone: Google pixel
5. Guest wi-fi: turned off as advised.

All up-to date and can't talk to each other. furthermore I have 9 other Chromecast 4K all which won't pair the remote with other devices anymore because of another issue google won't respond to apart from saying "Reset the device", which I did, and guess what.... now I have this problem with them too. So the other 4k Chromecasts that are up-to-date, and the new 4K that arrived today, are all bookends, and Google wants me to be an IT expert and figure it out for them. 

Dumb question... shouldn't new google products like chromecasts work with other new google products like their own wi-fi and phones? I've spent more time on Google forums trying to fix issues in the last 6 months, than the 6 years prior with a house full of their speakers and hubs and a nest doorbell and cameras, which, by the way, keep disconnecting, and when I try reset them.... ta-daaaa, the problem above occurs.

Other suggestions I have is turn off 5Ghz and 6Ghz wi-fi and connect to the devices with 2.4Ghz wi-fi, that should work..... I'd love to, but guess what.... Googles Nest wi-fi doesn't allow you to disable them, so it's impossible to complete setup because the 2.4Ghz and 5Ghz products won't talk to the 6Ghz network where the phone connects to.

Another suggestion - un-plug your google wi-fi and plug your old one back in - sorry, the old one is dead, and really "to fix google products you should use non-google products, but google can't talk to google"!!!! Please!!!!

So in total I now have 17 non-functioning Google book-end. Yay, money well thrown away! No wonder everyone is moving away from them!

2 REPLIES 2

Jodyschoultz
Community Member

I'm pleased to announce that it's no longer 17 devices that won't work. it's now only 13, as 4 devices have found device heaven.... 

1 pixel phone, 1 brand new 4k chrome cast, 1 4k chromecast that's 1 month old, and 1 nest hub. Now happily in pieces and currently melting down on my stove. It's surprising, they're far more functional this way. I can watch them melt which is far better than staring at a screen than takes you in circles trying everything not to work.

Here's what lead me to this fine solution......

1. I bypassed google home as that just does not work

2. I chose to setup manually and followed all steps and connected to wifi.

3. signed in, and got all the way through to the completed screen where it warned me:

"Network error
It loos as though you are not connected to the internet. Check your network and try again"

by the way, it's telling me this while connected to my internet with an IP address and trying to advertise BBC crap to me! I confirmed it was connected by going to the play store on my phone, selecting an App, and downloading it to the one chromecast that didn't have the app.... the one that's actively telling me it's not connected.

ta-daaa the app appeared "while supposedly not connected to the network"

So at this point I have a load of pretty app badges and a network warning, and the only thing I can do is click "Retry" because every app has a loading error because it's not seeing the pretty little internet thing that it's connected to. And so starts yet another endless loop with google.

OK, so let's try something else. I know it's connected, i can see it's connected, i don't want that crappy notification, so i'll install projectify, clean up the UI and bypass their crap. Install works fine, until you try use the app, and then it shouts at you and won't let you do anything because it's not connected to this mythical magical ether that just allowed the app I installed to magically appear from the play store with no internet. No, i must have installed via telepathy. Yay to me and my super powers!

I tell you what, Google, you have made me angry these past few weeks, but todays the final straw! 

Melt oh godly one, lord of pain and aggravation. It's so good you don't have a local office because the mood you have put me in, I could quite easily drive up there, and empty a sack of broken parts on your steps! 
Next! i'll be trying Apples HomeKit and Amazon Alexa. I'm done with these $%&£!

Why are you trying so dam hard to cause so much aggravation?

 

Jodyschoultz
Community Member

Yippee, some more good news about the wonderful google nest products and their amazing support....
oh sorry, that was a dream, well dammit, here's the reality...
So, my nest wifi pro which cost an arm and a leg for four pads, is connected via a main pod to my ISP router via ethernet, and I have disabled wifi on my isp router, and control my lan via the nest wifi pro...

Here's the fun bit that makes google such an amazing product.....
if the internet goes down, so does the LAN.... no lights will work, no local media will cast, no door locks are accessible.... basically i'm locked in a dark house, or locked out of a dark house, but either way, my LAN is dead!
I purposefully rebuilt my entire home automation network recently to move away from cloud, and onto LAN for the very reason that my ISP drops internet connectivity all the time. This is the UK and if you live in the countryside, internet reliability is a myth!. So now I need to go find a whole new mesh system and rebuild all over again, making my over £700 pods as useless as the rest of the cr*p google has sold me.  

For god sakes Google, get a brain. Why do you need to disable a LAN if the internet drops? The ISP router is still assigning local DNS, and all local IoT devices are assigned static IP's. why does my router need to talk to you in order for device A on the LAN to talk to device B on the LAN sitting right next to each other? Oh yeah, it's because you're spiteful.... "If they not going to let me rape and pillage all the data to work out what they are doing i'll just block them from doing it"

So, now I have more devices to line up and shoot at my next archery class. Google you have cost me thousands of pounds, and I hate you for it! You do nothing but work against me to disable my devices from working properly, while all other decent providers in my home chose to work together on a LAN... Aqara, Braodlink, ESPHome, Meross, Philips, Reolink, Sonoff, Sonos, the list goes on... they all work together to make a better home, however you come along and decide that if you can't rape my data live because my internet has dropped, even though I have full local DNS, you're going to disable my network.
You're disgusting google!