cancel
Showing results for 
Search instead for 
Did you mean: 

Youtube freezes

NannyG
Community Member

Youtube stops connecting.  Then says no internet. Yet every other app working.

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @NannyG,

 

Thanks for your post on the community! I understand you're having issues with your YouTube app, specifically receiving a "no internet" message even though other apps are connecting fine. Let me help you with this!

Before we move forward, I need some relevant information:

  • When did the issue start?
  • What is the make and model of your device?
  • Did you try any troubleshooting steps? If so, could you please list them?

I'll be happy to help you once you provide this information.

 

Best regards,

Debora