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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2832 Views
  • 16 replies
  • 3 kudos

HDR passthrough not available

I have a Google TV 4K and a Digitnow 4k HDR10 capture card with passthrough to allow dynamic lighting behind my tv. The issue is that the Google TV does not allow HDR content when plugged into the capture card. I have confirmed that the Google TV all...

Ashtonwalk by • Community Member
  • 1548 Views
  • 6 replies
  • 0 kudos

Plex app doesn't choose multichannel over 2 channel

You really should update these categories, as the newer devices aren't just for casting...Anyway, installed the Plex app on a shiny new CC w GTV (4K). Streams flawlessly after some minor tweaking to the HDMI settings. That said, it still consistently...

DJ-R by • Community Member
  • 3516 Views
  • 7 replies
  • 0 kudos

Is there any way to forget a wifi you can connect to?

My chromecast keeps trying to connect to my neighbor's wifi, which is a lot stronger than our own, but unfortunately we don't know the password and can't make it permanently forget it. Is there any way to forget the network without being connected to...

Hio by • Community Member
  • 952 Views
  • 4 replies
  • 0 kudos

Why doesn't the remote control work?

The remote control that I received in pre-sale with the realme 4k smart google tv stick does not respond to commands after a month of use.

Resolved! Video playback - no frame rate

I have a problem with smooth playback of movies from streaming platforms. For me, the sound plays without any problems, but the image frames are not played smoothly and with small gaps. These pauses/freezes are very short, a few frames will be "swall...

TomLaw1967 by • Community Member
  • 2550 Views
  • 9 replies
  • 0 kudos

How do you replace a broken remote?

Issue - Everything was working fine.. until the remote stopped working.. What have I done so far...* Restarted chromecast (just in case)* It is not the batteries! (tested them they show good charge); Pulled them out and back in.. Same behavior.Put th...

Resolved! Able to cast video from Android byt no audio

This is my first Chromecast device. I was trying to cast a webinar that was coming across via a Zoom session. I was able to cast the video from the Zoom lecture but could not figure why I could cast the audio. As a result my wife and I had to listen ...

tcarnahan by • Community Member
  • 8499 Views
  • 16 replies
  • 0 kudos

Play protect not certified

HIPlease can some one help.My Google chromecast with google tv says that its not play protect certified

Tex73 by • Community Member
  • 1034 Views
  • 4 replies
  • 0 kudos
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