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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25877 Views
  • 0 replies
  • 11 kudos

Chromecast with Google TV refuses to Reset!

My Chromecast with Google TV has been down for months now (Model GZRNL). It hit an error one evening and never recovered. I have no access via the TV screen so the remote can't be used, and it does not show in the Home app now either. The reset butto...

Bobarama by • Community Member
  • 2218 Views
  • 4 replies
  • 0 kudos

Using ABC iview, Stan on Chromcast with Google TV

I have purchased this Chromecast device in Australia. The box states Stan, ABC ivieq , 9Now and 7+ are available in Australia only. I live in Australia. I am in Australia now and I cannot add these apps to Chromecast. The message is that they are onl...

Katehk by • Community Member
  • 585 Views
  • 3 replies
  • 0 kudos

Chromecast start volume too loud

When I start Chromecast the volume is at 100% which is too loud.This is very annoying. The volume should be at the level when the device was turned off, but never at maximum.

fkbreitl by • Community Member
  • 455 Views
  • 1 replies
  • 0 kudos

How to stop casting to my TV on YOUTUBE.

I stay in an apartment building where we share the same WiFi network. One of my neighbour(s) keeps connecting to my Sony KD 55X85J Android TV on YOUTUBE. It's so annoying as I keep getting disturbed where by the TV automatically plays something from ...

Chromecast cannot be found

I factory reset my Chromecast and go through the normal steps. At the last part I get an error, 'Connect to the same WiFi' - Your Chromecast was setup successfully but can't be found. Make sure your mobile device and Chromecast are on the same WiFi n...

Chromcast Verification Email

Hi All,probably stoopid and doing something wrong but ... Trying to set up a new chromecast with Google TV (which I didnt actually want - the Google TV part). I can get as far as verifying the google account but I have been waiting almost 2 hours and...

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