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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4722 Views
  • 16 replies
  • 6 kudos

Can't set up Chromecast

Hi, I have had my Chromecast working for years without issue. However, I recently changed wifi network. I tried to get it working again but Google Home won't recognise it. I tried all of the trouble shooting advice to no avail. On the TV screen it is...

Aisling by • Community Member
  • 1693 Views
  • 5 replies
  • 0 kudos

Only Youtube is pixelated on Chromecast 4K

HiMy connexion speed is OK. When i try the 2nd generation of chromecast, youtube works.I can cast it from phone without problem.But when i try with the new chromecast, i cant see the picture (i see only lot of pixels).If i try the youtube app from Go...

enpix by • Community Member
  • 1161 Views
  • 2 replies
  • 0 kudos

Chromecast with Sony AV receiver cannot play over speaker group

Hello,I connected my Chromecast to my Sony AV receiver over the hdmi DVD slot. I can hear music over the 7.1 system (TV off) alone, but when adding to a speaker group with my nest speakers I can no longer stream music. I checked that all appliances a...

AngelY by • Community Member
  • 1224 Views
  • 3 replies
  • 0 kudos

Can't cast phone screen

Hi I can't cast from my phone screen. Only reason I bought chromecast was coz I want to watch BBC maestro course on my TV.Instructions fell at 1st hurdle as there is no "Google play services" listed in my apps to turn on microphone permissions. Is th...

Qlqlp by • Community Member
  • 1899 Views
  • 4 replies
  • 1 kudos

Cannot select another Google account

After installing my chromecast with google tv on my personal account, i added my friend´s google account.In the accounts menu I can choose my own account, configure a child account and I see my friends account.However when I select my friend´s accoun...

EduoardP by • Community Member
  • 2270 Views
  • 9 replies
  • 0 kudos

Chromecast tv 4k disconnecting Wifi

My Chromecast 4k is intermittently disconnecting from wifi.I read other posts that recommend resetting my router...but my other devices stay connected just fine!Why is only my Chromecast having this problem and how do I fix this?

Mcol by • Community Member
  • 1083 Views
  • 3 replies
  • 0 kudos

Changing internet providers

Hi, I have Chromecast on my dumb tv in my bedroom and just changed internet providers. When I turned my tv on it says ‘can’t connect to wifi’ how do I connect my new wifi to my chromecast

Mi marca de TV no aparece en la lista de Chromecast

Buenaaass. ¿Alguien podría decirme que marca de tv es compatible con mi tv marca ICARUS de 49" para poder configurar el control de remoto de Chromecast?. No aparece en el listado de marcas de tv.

Lucia1 by • Community Member
  • 4641 Views
  • 3 replies
  • 0 kudos

Chromecast wont log into youtube account

I have never had this issue before, but now my chromecast is logged out of my youtube account (it usually logs on when i cast from my phone). There is no option to do it via the controller or in the app, Im still logges in on my phone. This essential...

UndgWiz by • Community Member
  • 1012 Views
  • 3 replies
  • 0 kudos
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