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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 315 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27241 Views
  • 0 replies
  • 12 kudos

Resolved! Can’t add chromecast device to google home

I have my chromecast gen 1 connected to the tv hdmi. It’s on the welcome screen with its code. No matter what I do google home will not recognize the device even with Bluetooth and Wi-Fi on when I go through the “add device” setup on my iPhone. I hav...

Steviez by Community Member
  • 10324 Views
  • 7 replies
  • 4 kudos

Green screen when casting from Chromebook to Chromecast

We are trying out Chromecast (gen 4 with google tv) at our school to enable casting from Chromebooks to Epson Projectors. When initiating the cast things work well but then after a few minutes, the screen will start getting green blocks eventually ta...

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bbshank by Community Member
  • 1055 Views
  • 3 replies
  • 0 kudos

Chromecast reset daily

It seems that every day when we go to cast from our bedroom tv which has Chromecast plugged in we are not able to cast and need to unplug from wall outlet and plug back in. This usually works but not sure how to avoid this.

Jklemp by Community Member
  • 855 Views
  • 3 replies
  • 1 kudos

No sound on cast programs

Dear allI have a tried and failed to cast with sound. The picture is fine, but nothing is being broadcast on the sound side. I have restarted TV, rebooted Chromecast, unplugged and replugged the Chromecast. Now at a loss what to do.ThanksMarcus

Littlewig by Community Member
  • 1054 Views
  • 4 replies
  • 0 kudos

Resolved! no surround sound

I have enabled surround sounds in the Settings by setting it to Auto.My AVR shows stereo input. Nerd stats show mp4a codec.I thought YTTV was 5.1 enabled?

ketanb13 by Community Member
  • 10834 Views
  • 18 replies
  • 1 kudos

Resolved! Connecting Chromecast to WiFi which require dog in at hotel.

I believe my chromecast is 1st gen. I don’t think that matters much though, because the issue is connecting to a WiFi that requires you to log in from a page. Like the one at my hotel with a guest accessible WiFi. I’d appreciate any help. I’ve succes...

Fastkat03 by Community Member
  • 1663 Views
  • 4 replies
  • 1 kudos

Resolved! JVC Set Up Chromecast buttons for my JVC tv.

Hi you all.I cant setup my chromecast control volume buttons for my JVC tv. None of the codes seems to work and I've search on the internet and here and nothing seems to work. Could somebody help please or maybe give a suggestion or solution?Thanks f...

armicasdi by Community Member
  • 3839 Views
  • 3 replies
  • 0 kudos

Google TV Chromecast buffering watching live sports

I have to dumb-down my TV to 480p in order to watch live sports without buffering. This is the only TV that's streaming the house and it's in the same room as my router. New router, new Chromecast and plenty of internet speed. Any ideas/suggestions? ...

Mtc1020 by Community Member
  • 5198 Views
  • 11 replies
  • 0 kudos
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