beschikbaar voor specifieke videosites

[dop]

Today I installed my brand new chromecastTVHD

It works fine with my android phone

but casting form chrome browser keeps reporting

beschikbaar voor specifieke videosites

(available for specific video sites)

have tried all suggested options to get rid of the above message.

The only thing I could not do is to change the flag:
Load media Router component extension

any solutions or sugestions?

kind regards,

Dop Hegger

[JenniferV]

Hi dop,

Thanks for reaching out. Please reboot your TV and Wi-Fi router. Also, make sure the Chrome browser is updated and try to cast from a different device.

Regards,

Jennifer

[JenniferV]

Hello there,

How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[JenniferV]

Hey dop,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[dop]

Hi Jennifer 

I am  ot at home at his moment. So 8 connotatie test the reset of the modem. 

Will do this later thuis week ok?

Kind regards.

Dop 

[JenniferV]

Hello there,

Got it — sounds like a plan! I'll keep this thread open and wait for your update.

Best,

Jennifer

[dop]

Hi Jennifer,

Today I did reset the modem. No result
Also to make sure I did log in with a different Google account but still no result.

It runs fine with my samsung galaxy A52

the laptop is an Acer vn7-572G

Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz 8Gb

Windows 10 version 22H2 build 19045.2251

hopes this helps finding a solution.

Kind regards,

Dop

[dop]

Hi Jennifer,

Was my additional information of any help?
And have you been able to find a way to solve this issue?

kind regards,
Dop

[JenniferV]

Hi dop,

Thanks for getting back to us. Could you try to uninstall and reinstall the Chrome browser and perform a factory reset on your Chromecast and check if the same issue will persist?

Regards,

Jennifer

[JenniferV]

Hey there,

It's me again — did the steps help?

Thanks,

Jennifer

[Princesss]

Hello dop,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Chromecast devices and we'd be glad to assist you further.
 

Best,

Princess

[dop]

don't be so hasty Princess,

I sent you a reply yesterday stating te factory reset did not work.

After factory reset I installed the chromecast just like the time before using my android samsung phone, and using the app. the installation worked fine even installing the Sony blue tooth speakers was a peace of cake.

however my laptop does not seem to connect properly. even after rebooting .

So my conclusion is that the problem is in the chrome browser I am using. Have switched
of Eset in order to see if it could be a firewall problem but without result.

Could it be caused by a flag within the windows os? Since I do not know what causes the error message
nor what the reason is for it to exist anyway it is difficult for me to search any further,

kind regards,

dop
Dop Hegger

[dop]

Hi Jennifer and Princess,

Any progress on this subject?

Kind regards,
Dop Hegger

[JenniferV]

Hi dop,

I'm sorry for the late response. Please reinstall the Chrome browser and reboot your laptop. Also, try to disable and re-enable Automatic date and time and Automatic time zone on your laptop. Using a different computer or laptop might also help.

If the issue persists, please download Chrome Canary and try to cast using it.

Best,

Jennifer

[dop]

Hi Jennifer

Unfortunately none of your suggestions made any change.

Kind regards,
Dop Hegger

[dop]

Hi Jennifer,

Any other ideas of a solution jet?