cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

chromecast no being seen by 1 pc but all other pc & phones are ok

Rustybouy
Community Member

Hi,

I have a pc that will not see any of my chromecast units, but my other pc's & phones see them all ok, what do i look for to fix it? i am using chrome at this version (Chrome is up to date,  Version 96.0.4664.45 (Official Build) (64-bit)).

It was working from this pc a month ago not problem

Thanks in Advance

 

 

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Rustybouy,

I apologize about the late response, thank you for being patient! Were you able to fix that PC issue? If not, I'd be happy to help out, since I know there are a lot of factors, and it can be overwhelming. Let me just ask you some questions about what's happening:

  • Do you have a dual-band router?
  • Is the computer connected to Wi-Fi, or Ethernet?
  • Is the Chromecast connected to Wi-Fi, or Ethernet?
  • Are both devices connected to the same network band?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Rustybouy, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran