Hi @Joey767517,
Thanks for posting in the community. I'm sorry to hear that you're dealing with this charge and refund issue. I understand that you were charged for a Nest service and are now requesting a refund for it. You want to speak with our live support team right away to get this charge resolved. I appreciate the information you've shared, and I'd be happy to provide the contact details you need.
We don't have a direct phone number. You can speak with our support team via phone call by contacting us through our dedicated support page: Contact Us. Please also remember that I'd be happy to assist you right here in the community! To help me move forward, could you share the specific Nest service the charge was for?
I hope this information helps you get connected.
Regards,
Jonathan
