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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest aware videos

I have the google nest cameras. I have nest aware subscription 30 day video. My dog passed away on Monday 1/2/23. Is there anyway to record the videos? Thank you.

No video history

Hello my video history is not recording please can u help to see if I have general issues or I need to submit payment

Mila2804 by Community Member
  • 1172 Views
  • 4 replies
  • 0 kudos

Account and payment

Created a Google account as asked to migrate, originally had a Hotmail account. Now can’t login with hotmail account and my annual payment for video history recording has now been cancelled. Any idea how to speak to someone?

Lkaria by Community Member
  • 1482 Views
  • 6 replies
  • 0 kudos

Really wish I read these posts

I really wish that I read these posts before updating my Nest subscription. Nest Aware 2.0 SUCKS and if you want what you had with the original service, you have to pay extra for it. I REGRET THE DAY I UPDATED MY SERVICE. DON'T DO IT IF YOU'RE NOT WI...

ksb2 by Community Member
  • 1359 Views
  • 5 replies
  • 0 kudos

Resolved! Problem connecting to cloud

Trying to place ambient pictures on my google tv it describes me having to go to the app and select the tv and press on the gear icon when I do “problem connecting to cloud “ pops up need help fixing this

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