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Forum Posts

Family Wifi issues

I am using both a Pixel 3a and an Acer chromebook, both fully updated. In the google home app, I had set up the family wifi, and a device group for my children's chromebooks. Recently when I click on the family wifi link in the home app it states "We...

mdd125 by Community Member
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Account

How do you change a account username. When you sign into Google next community

Can’t get an entry key

Nest app is telling me to add my thermostat. It is already installed. Nest app used to work but now it doesn’t. It told me to get an entry key. So I went to the thermostat, followed the directions, went into settings, went into Nest app, saw the word...

Ellen by Community Member
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Nest security code not emailed

Tried to log into nest app and got message it needed to verify my identity and that a code had been sent to my email. No code ever arrived. Tried it repeatedly and cannot access either with app or via PC on nest website. Login is accepted but verifyi...

Ski-bum by Community Member
  • 35 Views
  • 1 replies
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"Problem connecting to cloud" Error Message

Hi all, For the last several weeks, I have been unable to sign in to manage my devices on Google home. I have a home with around 40 devices in it that were set up perfectly fine throughout the last year or so, but recently whenever I attempt to sign ...

tgalliher by Community Member
  • 38 Views
  • 1 replies
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Unable to unlink Lutron Casata from Google home

I have Lutron casata for almost 3 years been working fine with Google recently Google cannot connect to lutron decided to unlink and relink to fix the issue but it will not unlink every time I unlink from Google home the switches still show up in Goo...

maehak2 by Community Member
  • 31 Views
  • 2 replies
  • 0 kudos