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Cameras and Doorbells
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Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Lost Video History

I recently changed my payment method for Nest Aware and now I cannot access any video history before the day I updated my payment method. What can I do to get that video footage back?

WFPDX2024 by Community Member
  • 71 Views
  • 1 replies
  • 0 kudos

Cameras constantly shutting off on new home app

What the hell is going on with the home app. Google said, we have updated our system, we are phasing out the Nest app and upgrading to Google home. So I switch over, by $750 worth of new cameras and now I go to check my cameras and they are all off a...

Nest Camera Outdoor Batter not saving video history

I purchased the camera during black Friday last year. It was working well when I installed it back in December. However, starting mid January, I cannot see any video history in the Google Home App but the recording on the day of. The Live feed was wo...

Warranty issues

Hey guys, my nest camera has stopped charging and I've tried to go through the warranty process online but it looks like that team no longer exists as everytime it says it would connect me to a team member they always seem to be unavailable. Not quit...

Kih by Community Member
  • 394 Views
  • 12 replies
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Nest door bell offline

If someone press the doorbell button, my door bell goes offline for few minutes. Unable to see who is at the door. Not happy with this product

indoor nest cam

We have a nest indoor and we heard from a friend that has the same Nest that our Nest will no longer be working as of March 2024? Is there anyway we will get an updated Nest to keep using? v/r,Rebeca Piche#

QR code and serial# damaged

Good afternoon,The QR code and number on the back of the NEST doorbell is damaged. I thought I managed to register the doorbell, in the list with the serial numbers (four last digits) I saw those of my device.However, I was unable to get the doorbell...

ChrisDdC by Community Member
  • 94 Views
  • 1 replies
  • 0 kudos