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Cameras and Doorbells
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Forum Posts

Resolved! Network 5GHz or 2.4GHz

Hello I install a Nest camera battery, the 5 GHz local network is not usable, only the 2.4 GHz network works. Is this normal?

alvert59 by Community Member
  • 234 Views
  • 6 replies
  • 0 kudos

Nest Hello peeling

My Nest Hello doorbell is peeling really badly and now looks awful. It is located in a shady spot so I don't think the sun caused the damage.This appears to be a common problem so is there a way to get it repaired? https://drive.google.com/file/d/1I7...

Dudda by Community Member
  • 235 Views
  • 7 replies
  • 0 kudos

Nest doorbell peeling and not connecting on ring

I have a wired gen 1 nest doorbell that the face is peeling off around the lens and ring button. In addition to that whenever someone rings the bell it takes 45+ seconds for the camera to connect and often the person that rang has already moved on. N...

bri9x1 by Community Member
  • 161 Views
  • 5 replies
  • 0 kudos

Scratch on google doorbell lens

Scratch on google lens, not sure how or when this happened but really upset as we love our video doorbell and now we can’t see through the scratch! Anyway we can get it replaced or fixed somehow? Thanks!

Warranty Issues (2)

Hi there, I posted a thread before that now seems to be locked. I'm having issues contacting warranty and have just been going around in circles with Google. Seems like there is no warranty process for defected products.(1) submitted a claim, was cal...

Kih by Community Member
  • 216 Views
  • 8 replies
  • 0 kudos

Notifications not working on Android phone

I have a Nest Doorbell battery version, and for some reason the camera notifications on my Android phone no longer appear. I also have Google Home on my Galaxy tablet and the notifications work fine on there. I've checked my push notifications are on...

Jig by Community Member
  • 215 Views
  • 6 replies
  • 1 kudos

Nest camera outdoor wires crumbling

Have had the camera for about 4-5 years and it’s always been outdoors. Just noticed the wires are completely deteriorating. I know warranty is probably expired, but is there any way to fix this? Would electrical tape work? Or is there another solutio...

Tony294 by Community Member
  • 102 Views
  • 2 replies
  • 1 kudos

Newest Hello camera lens replacement

While trying to set up my nest iq outdoor camera I was standing next to my nest hello because the Google setup process is completely insane, and I pressed the button for the doorbell and the glass lens cover fell out and hit the concrete and shattere...

Latch not working

Door bell won't latch, I purchased this doorbell in dec 2021 , is this still under warranty? if not what will be charges to fix the issue?

Sandy24 by Community Member
  • 112 Views
  • 3 replies
  • 0 kudos

Doorbell battery won’t charge

I have 2 nest wireless doorbells, one charges great but one does nothing when plugged in, no lights, no charging, just nothing, been searching for a new battery but have been told they are not replaceable, they are only 18 months old so I can’t belie...