We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
On one of my two Nest doorbells the film comes off, see the picture below.I live in the Netherlands, so it cannot be the sun (unfortunately)...Can I (and how) claim this for warranty?Thanks, Marco
Trying to use nest mini as chime for nest doorbell. I can't get then to link. Help
Hi there, Does anyone know where I can find a replacement wall plate (the silver part) that clicks in. When taking off the camera to switch the angle one of the things that help hold the actual camera to the plate broke. Now it does not stay in prope...
Hello,My Google Nest battery doorbell fell from its base and the camera cracked right in the middle. I just got it in January. Is this under warranty? What are the steps to go about getting it fixed or replaced?
I have a Nest Outdoor cam, not the Nest IQ Outdoor cam. The power cable is not weatherproof as the outer wire casing has degraded and the bare wires are showing, badly. Can the power cable be replaced? If so, how do I get a replacement cable? Also, t...
My Hello doorbell is cloudy at night and is peeling. It has a baked on film that is cracking and peeled off in places making it reflect light and blur the picture. What can be done?
Hello,We recently did a renovation on our home and 2 of our Nest Magnetic Base was lost during the building process. I am unable to re-mount the two cameras now. How can I go about getting 2 new Magnetic Bases for my Nest Outdoor Cams? Thanks,Tyrel
The face of the next doorbell is pealing and cracking. This doorbell was installed just under not long ago, at the same time as a others in my neighborhood. Theirs still look brand new, mine looks terrible.
I originally made this post (link below) to this forum. I was told fill out a support form with more information and that I would receive a case number. I filled out the form but have not received any confirmation that the form was received or a case...
I have a broken back wall plate to the nest hello door bell and can’t find oem replacement also the whole camera / door bell is peeling all over So not sure what to do any help would be appreciated.
