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Cameras and Doorbells
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Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Battery Drains quick.

Hi, unable to figure out how to make the outdoor cameras last more than a week. It gets about 12 to 20 events a day, have everything on default. Summer or winter, although did get a message once for to cold and might reduce battery life last winter. ...

DamirD by Community Member
  • 65 Views
  • 0 replies
  • 0 kudos

Wireless nest cameras

I have rechargeable wireless battery operated nest cams. They are mounted too high to reach without a ladder.I am trying to avoid needing the ladder because it's too heavy and perhaps dangerous for convenient use. Is there an extendable gripper devic...

My cameras show off and will not turn on

I had my cameras installed then decided to change internet providers. I couldn’t find an easy way to connect to the new service, so I deleted everything and started fresh. Did a factory reset on cameras. Set up worked fine including live video as I f...

DeanBe by Community Member
  • 104 Views
  • 6 replies
  • 0 kudos

Resolved! Video history keeps loading

When viewing video history it keeps loading. I've did the basic 101s with restarting the phone, the App and closing all apps. Still it just keeps loading! Please fix this issue so we can view are recordings.

1in1class by Community Member
  • 100 Views
  • 2 replies
  • 0 kudos

Night Vision - Suddenly Too Dark

Just installed my nest cam battery outside my garage door. Initially night vision worked great, but shortly after plugging in to the outdoor cable, the infrared night vision quality has gotten extremely dark, and is unusable in it's current state. No...

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snoberg by Community Member
  • 165 Views
  • 7 replies
  • 1 kudos

Warranty Issues (2)

Hi there, I posted a thread before that now seems to be locked. I'm having issues contacting warranty and have just been going around in circles with Google. Seems like there is no warranty process for defected products.(1) submitted a claim, was cal...

Kih by Community Member
  • 101 Views
  • 7 replies
  • 0 kudos