We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
A few weeks ago, I noticed my Nest Camera (Battery) said it was Offline so I charged it for a full day. Still wouldn’t work so I uninstalled it from my Google Home app and then performed a factory reset on the camera. Tried to reinstall the camera se...
The camera does not charge past 57% even though it is plugged in and showing a light indicating it is charging. It will not turn in at 57% either. Anyone else having problems like this. This is a brand new camera that is only 3 days old
Can’t complete setup, because when I go to the step to agree to best terms it says “cannot connect to cloud” and I cannot progress any further.
I've recently purchased and installed two (2) Google Nest Camera (Battery) units, on either side of my house. They both connected originally. One sent live feed for nearly three weeks uninterrupted, the other sent live feed for maybe two days. Now th...
So I brought my dropcam cameras a million years ago and LOVE LOVE LOVE THEM, Then dropcam became Nest. Beautiful. Everything was wonderful. LOVE LOVE LOVE THE NEST APP. Then I purchased additional cameras the new Battery and even though I have them w...
Is there a way to trace a camera that was stolen or when the thief tries to bring it online?
We have the nest doorbell with camera, and when you ring the doorbell all devices set off an alert, we have a Google mini in our babies room for smart light, and to play white noise. Is there anyway we can the doorbell to not send an alert to that pa...
I have a Google Nest Camera battery outdoors I’ve mounted about 150 feet from my nest point which is inside (obviously). It has a very weak signal as expected. I’d like to add an outdoor wifi extender to help with this signal since I can’t put a poin...
hello. i have had this issue for over a month. my nest indoor battery camera does not capture live video when someone walks in front of the camera, and it also does not display the live video feed in the google home app as well. i have tried contacti...
Hi - I bought a battery indoor/outdoor Nest cam, and the plastic wall plate was not packaged separately from the magnetized metal base, it's stuck in it. I can't mount the camera stand until I can get the pieces apart. Help?
