Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Outside camera notifications state cameras offline or not connected to wifi

Hi,2 out of 3 outside nest camera notifications state either offline or not connected to wifi. We've checked the wires outside, unplugged and plugged nest cord from socket and restarted router, but the 2 cameras still show offline or not connected. H...

C 225 not working and calls being dropped by customer service

I have called google multiple time and was left on hold by a woman for 21 minutes she hanged up and never picked up again. I called again and my call was dropped after it was picked up. I have been trying to connect my Nests cameras for 6 hours now

Nest doorbell

HiI got myself a new Nest hello but having trouble setting it up as Israel is not in its country's list, is there a way around it or it's mandatory to set my location?

Resolved! Doorbell wired offline issue

My doorbell says Offline all night sometimes. I was blaming my wifi. It's not. I have RESET it by taking if off from the plate. Rebooted my phone. Rebooted wifi multiple times. It works for a few days then down again. Should I request a replacement ?...