cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Wireless nest cameras

I have rechargeable wireless battery operated nest cams. They are mounted too high to reach without a ladder.I am trying to avoid needing the ladder because it's too heavy and perhaps dangerous for convenient use. Is there an extendable gripper devic...

My cameras show off and will not turn on

I had my cameras installed then decided to change internet providers. I couldn’t find an easy way to connect to the new service, so I deleted everything and started fresh. Did a factory reset on cameras. Set up worked fine including live video as I f...

DeanBe by Community Member
  • 125 Views
  • 6 replies
  • 0 kudos

Resolved! Video history keeps loading

When viewing video history it keeps loading. I've did the basic 101s with restarting the phone, the App and closing all apps. Still it just keeps loading! Please fix this issue so we can view are recordings.

1in1class by Community Member
  • 120 Views
  • 2 replies
  • 0 kudos

Night Vision - Suddenly Too Dark

Just installed my nest cam battery outside my garage door. Initially night vision worked great, but shortly after plugging in to the outdoor cable, the infrared night vision quality has gotten extremely dark, and is unusable in it's current state. No...

IMG_2028.JPEG IMG_2029.JPEG
snoberg by Community Member
  • 191 Views
  • 7 replies
  • 1 kudos

Warranty Issues (2)

Hi there, I posted a thread before that now seems to be locked. I'm having issues contacting warranty and have just been going around in circles with Google. Seems like there is no warranty process for defected products.(1) submitted a claim, was cal...

Kih by Community Member
  • 142 Views
  • 8 replies
  • 0 kudos

Terrible software. Terrible battery cameras'

I have upgraded to the 10-day constant recording. Guess what it's not doing?These horrible cameras and horrible Google home software has been a nightmare since I bought the first battery camera. This has been a costly mistake on my part to trust a la...

Nest Aware on Google Home

Hello,I recently purchased the Nest outdoor camera (battery) and I was only able to add it to the Google Home app, not to the Nest app (which already shows the 5 other Nest cameras I have) so now I can only view all 6 cameras only on the Google Home ...

Marina1 by Community Member
  • 136 Views
  • 4 replies
  • 1 kudos