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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Poor image resolution on TV when casting from Google Photos

After all these years with Chromecasts (we have multiple devices in the family: Chromecast Ultra, Chromecast w. Google TV HD and 4K and Sony TVs with Android TV and Google TV), we still continue to experience the same issue that Google obviously igno...

eralaj by Community Member
  • 65 Views
  • 0 replies
  • 0 kudos

google home

hello, my google home app does not make a connection to my chromecast 4k, the app shows a list -what i can connect, i choose chromecast and wait ,wait and nothing. i reinstalled this app, what did not help. what is wrong?

Chromecast with Google TV 4k needs to be

Hi, I've got my Chromecast for a week now and since the secknd day I have to power off the Chromecast and start it again in order to show the image on my TV. I've already tried to reset it to default 3 times and configure all over, but even after, I'...

Resolved! Youtube can't connect to chromecast device

Hi, Recently i tried to cast youtube to my TV (through the chromecast) but besides the big youtube logo it wont connect, and it says "something went wrong" but it doesn't specify what exactly. Until a few days ago this has never happened. I tried cas...

Lubeak by Community Member
  • 110 Views
  • 3 replies
  • 1 kudos

Resolved! Chromecast doesn't close down

HiI have a WIFI solution with a max of 1000GB data usage per Month.We're only using streaming to watch TV.We're closing down the Chromecast by the remote control but the data usage continue.It looks like it's constantly using 953,67 MB per hour For n...

Problème réinitialisation usine Chromecast

Bonjour Comment réinitialiser la Chromecast alors qu'elle n'apparaît plus sur Home et qu'elle n'a pas de bouton sur elle?J'ai malheureusement supprimer la Chromecast de Home car je n'arrivais pas à supprimer le réseau ( j'ai changer d'abonnement inte...

Caroleb by Community Member
  • 66 Views
  • 3 replies
  • 0 kudos

Frame stuttering on playback

When playing content from any app, I see frame stuttering. My tv Is set to the correct refresh rate. For example, playing a movie source at 24fps with tv also set to 24fps results in stuttering. This is true of all frame rates. 60fps content on a 60h...

gpedder by Community Member
  • 77 Views
  • 2 replies
  • 0 kudos