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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11116 Views
  • 0 replies
  • 8 kudos

Resolved! Youtube can't connect to chromecast device

Hi, Recently i tried to cast youtube to my TV (through the chromecast) but besides the big youtube logo it wont connect, and it says "something went wrong" but it doesn't specify what exactly. Until a few days ago this has never happened. I tried cas...

Lubeak by Community Member
  • 197 Views
  • 3 replies
  • 1 kudos

Resolved! Chromecast doesn't close down

HiI have a WIFI solution with a max of 1000GB data usage per Month.We're only using streaming to watch TV.We're closing down the Chromecast by the remote control but the data usage continue.It looks like it's constantly using 953,67 MB per hour For n...

Google photos

Hi please how do I get to upload photos on google featured photos

Chinemere by Community Member
  • 85 Views
  • 2 replies
  • 0 kudos

Problème réinitialisation usine Chromecast

Bonjour Comment réinitialiser la Chromecast alors qu'elle n'apparaît plus sur Home et qu'elle n'a pas de bouton sur elle?J'ai malheureusement supprimer la Chromecast de Home car je n'arrivais pas à supprimer le réseau ( j'ai changer d'abonnement inte...

Caroleb by Community Member
  • 118 Views
  • 4 replies
  • 0 kudos

Frame stuttering on playback

When playing content from any app, I see frame stuttering. My tv Is set to the correct refresh rate. For example, playing a movie source at 24fps with tv also set to 24fps results in stuttering. This is true of all frame rates. 60fps content on a 60h...

gpedder by Community Member
  • 106 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast 4 HD in standby

Hello,Is it normal that the LED in Chromecast 4 HD still lights up after pressing the turn off button on the remote control?I noticed that the LED glowed the same both when I turned Chromecast off and when I turned Chromecast on.Doesn't Chromecast go...

bozoluja by Community Member
  • 96 Views
  • 1 replies
  • 0 kudos

Filing a warranty claim for Chromecast with Google TV

Hi, I have a faulty Chromecast with Google TV which is under warranty. I went over troubleshooting with an advisor and tried changing batteries, pairing again, resetting etc. Nothing helped and the advisor told me to file a warranty claim through htt...

Armenak84 by Community Member
  • 95 Views
  • 2 replies
  • 1 kudos

Remote pairing with tv don’t work

Hi! I’ve been googling arund to try to fix that my chromecast remote will work with my samsung tv for the power and volume buttons. Al sites said that i need to go to settings and then remote settings. I can see all the alternatives for volume, power...

isakE by Community Member
  • 69 Views
  • 1 replies
  • 0 kudos