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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
  • 0 replies
  • 8 kudos

New Remote Not Pairing

I had a chromecast remote that does not work (or barley does). I cannot get my new remote to pair. (a) It does not automatically pair as I've been told after the batteries are put in. (b) It does not pair when I hold the back arrow and home button(s)...

chromecast works fine with some channels, others is black screen

I use Chromecast to link my desktop PC to TV. Casting works fine for all channels in terms of seeing the mirror of what is on my PC monitor. With some channels (eg BBC iPlayer) casting the programmes works fine too, but with some (eg Netflix, All4), ...

sheila15 by Community Member
  • 98 Views
  • 3 replies
  • 0 kudos

Chromecast youtube loading/connection error

So for 3 days now, everytime i use youtube on my iphone 12 to cast to my chromecast it glitches in with loading errors. I can connect to the chromecast fine, but while its playing the video it glitches out and the screen says loading and then loading...

niih by Community Member
  • 67 Views
  • 0 replies
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Can’t cast Hulu from iphone13 to chromecast

I use to be able to cast Hulu from my iPhone to my chromecast. Now it’s not letting me however I can cast all the other apps just fine. I’ve tried updated, resetting, deleting apps re installing apps… nothing works. Is it time to throw out my chromec...

laptop not founding cromecast

Hi, I just purchased a cromecast cable which i set it up into my Tv, JVC Tv. the cast is opening into my tv and it has connected to my iPhone, unfortunately from my Mc Air i am not able to connect, my laptop doesn't find the device.Could you kindly a...

Chromecast only casting Stan - no other apps

Unsure of generation of chromecast.Recently got new Wifi and connected new Wifi to chromecast and all of our devices.On the Google Home app, the chromecast is shown and connected to the correct Wifi. However, Stan is the only app that will cast. Netf...

coffey99 by Community Member
  • 999 Views
  • 1 replies
  • 0 kudos

VIEW HISTORY?

I'm a caretaker so I'm not sure what generation I am. I am trying to see the history. I just started today, so I'm hoping I can see back a week. Can someone please help me with this?

LR16 by Community Member
  • 100 Views
  • 1 replies
  • 0 kudos

Won’t connect to wifi after hotspotting

Hello. My wifi was disconnected yesterday as the Ethernet cable snapped. I logged into Chromecast with hotspot, worked fine. Now my WiFi is up again, the chromecast wont connect anymore via WiFi. I heard that hotspotting can cause set up issue in the...

Joy89 by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

Chromecast not playing sound through Optoma H181X Projector

Hi there! I'm having issues getting sound through my Optoma Projector when Chromecast is hooked up to it. I've also tried plugging an external speaker into the projector and the sound comes out very very low even at full volume. Is there any way to c...

alicia6 by Community Member
  • 229 Views
  • 6 replies
  • 0 kudos