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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11027 Views
  • 0 replies
  • 8 kudos

Resolved! Google Home App cannot find Chromecast

My google home app cannot find my chromecast.I have done factory rest of chromecast, powered it off. Left it off for several minutes.I have latest version of the app.I have restarted my phone, my router.I have given local network access to google hom...

TB0000 by Community Member
  • 838 Views
  • 6 replies
  • 0 kudos

Unreliable casting

For years I used the browser on my Chromebook to cast mostly BBC iPlayer and Sky News. For 18 months or so I have had occasional problems. The Cast button fails to appear or I see a dialogue inviting me to cast to "This computer" or the TV - that nev...

Labarum by Community Member
  • 432 Views
  • 3 replies
  • 0 kudos

Chromecast rebooting

I am having 2 issues: my Chromecast is rebooting automatically at midnight every night. Second, if reboot happens during an episode on Globaltv app, I am not able to move forward in show to where left off at reboot thank you!

Chris1769 by Community Member
  • 309 Views
  • 3 replies
  • 0 kudos

Android 12L and Chromecast 2nd Generation

Hello!I cannot see the mouse cursor anymore.I am on A12L right now and everything was working perfectly on A12 version.I can see the mouse cursor on the smartphone while casting but I cannot see it on the big screen.Thanks for reading,George.

pipiou211 by Community Member
  • 622 Views
  • 10 replies
  • 0 kudos

Chromecast for my TV

My chromecast doesn't want to stay connected and will only work to cast some music or TV programs from my phone, not everything. ( I do not remember forsure which generation my chromcast is)

StephanieV by Community Member
  • 800 Views
  • 12 replies
  • 0 kudos

Network changed, can't find living room TV on new network

This has been one domino setting off another. Have T-Mobile Gateway 5G, which acted up last night. Did a factory reset, it's now working, but renamed new network. All our devices seem to be on the network except can't get Chromecast 2nd gen to connec...

kath76 by Community Member
  • 2217 Views
  • 8 replies
  • 0 kudos

Does Chromecast work with Verizon 5G Home Internet

I just switched to Verizon 5G Home Internet and now my 2nd Generation Chromecast doesn’t work. I read some users downgraded their router channel to make it work, but I only have one band. Does anyone know if the newer Chromecasts work with Verizon 5G...

JFow by Community Member
  • 1315 Views
  • 5 replies
  • 0 kudos

Can’t communicate with tablet Chrome Cast

I have rebooted Wi-Fi several timesI have tried 2G and 5GI have checked privacy settings I went through the trouble shoot steps to no availI reset the Chrome Cast at least for times.My tablet shows the device but refuses to communicate, I think it’s ...

Jmike by Community Member
  • 349 Views
  • 4 replies
  • 0 kudos