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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10387 Views
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  • 8 kudos

Re starting on it's own

Why does my Chromecast Ultra re-start on it's own, every day at the same time??? I already gave it a hard reset and checked my tv and internet connections. They are okay. Still this re-start thing keeps happening and I don't know why.

New Chromecast 4k repeatedly broadcasting wrong SSID

Chromecast 4k on older LG TV shows up as LG Soundbar. Can't connect to Chromecast as SSID isn't showing I have rebooted both Chromecast and router with the same issue reoccurring. What do I do now??

Nodoz by Community Member
  • 451 Views
  • 4 replies
  • 0 kudos

Resolved! Phone won't connect to devices

My phone won't connect to any devices - Chromecast, nest speakers, nest hub etc - unless the phone has been restarted.After a phone restart it will connect to devices once but if the phone locks it won't connect again unless the phone is restarted ag...

shadowtam by Community Member
  • 703 Views
  • 4 replies
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Music Playback stuttering on locked screen

Hi community, I've got a Chromecast ultra (came with stadia premiere edition) connected to my AVR, powered by the original power supply. For listening to music, I have a YouTube Music subscription. Smartphone is a Pixel 4a with Android 12.When playin...

PRJ by Community Member
  • 295 Views
  • 1 replies
  • 1 kudos

Chromecast Remote

My pal in DC bought me a Chromecast for Xmas (I’m in Canada). I’ve set everything up correctly (my whole house is Google/Nest other than an iPhone), and I cannot get the remote to work (I’ve tried for a month now). Installed, reinstalled, hard reset,...

Guest Mode not showing under settings

Hello everyone,I'm trying to enable guest mode on my Chromecast Ultra v2. Unfortunately it will not show up under the Recognition & Sharing tab in the Settings menu.I've reset my WiFi and performed a factory reset on the device, but still have no set...

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Dolbma989 by Community Member
  • 326 Views
  • 1 replies
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Disney Plus - Your device is not compatible with this version

I have had this chrome cast device for a few months and I am still unable to download Disney +. I have an ongoing subscription with Disney and I am now desperate to get it to work on my tv. I cannot download it and consistently have the message “Your...

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Tv skryn

riman by Community Member
  • 494 Views
  • 4 replies
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No devices found

I used to be able to send links back and forth on chrome between my windows PC and iPhone. Now both ends no longer detect each other and I cannot find how to fix it. It was so efficient for me and I miss it!( i also do not know which chromecast I am ...

Chromcast staying on youtube screen.

Once my video queue has completed, the YouTube app no longer closes. Rather, the new chromcast firmware sits on the YouTube app screen. This has caused burn in damage to my television. One of the main reasons I use chromecast is the fact that in ambi...

EVGAFTW by Community Member
  • 210 Views
  • 1 replies
  • 0 kudos