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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10976 Views
  • 0 replies
  • 8 kudos

"Stereo only" setting does not work, still outputs surround sound

Hello! We have a Chromecast plugged to a video projector, whose sound output is a cabled stereo system. For the past few weeks I have been unable to stream anything from Disney+ or Amazon Prime with correct sound. Even if the Chromecast settings are ...

Black screen flicker

Hello!I just bought 2 Chromecast ultras and encountered this repeated issue.Screen cuts to a black screen with a buffering wheel for a few seconds. I know it’s not buffering because the media is still casting continuously because I miss part of the s...

Mjbennion by Community Member
  • 377 Views
  • 6 replies
  • 0 kudos

Chromecast audio

I tried casting a program from my Android phone to TV using chromecast and couldn't get any audio. I reset the chromecast, checked TV settings and phone settings but still no audio. TV audio is fine using direct apps and normal TV. Any ideas?

Stevej56 by Community Member
  • 261 Views
  • 2 replies
  • 0 kudos

Watching a show while browsing the guide

I have YouTube TV on Chromecast with Google TV: How do I use remote to access guide while watching a show? I want to be able to watch one show while scrolling teh guide. Also, how do I jump around teh guide if I am watching a local show and want to s...

Chromecast Ultra and 21:9 ratio - Suggestion

Hello,I'd like to make a suggestion that the Chromecast Ultra supports a 21:9 ratio (ultrawide). These monitors are becoming quite popular these days and are one of the few choices for an OLED monitor.Does the Google TV 4K Chromecast support 21:9 rat...

Chromecast remote

Where can I find a list of devices that can be controlled by the Chromecast remote using the IR blaster? Specifically, I'm trying to find out what projectors work.

Braynt by Community Member
  • 300 Views
  • 1 replies
  • 0 kudos

Chromecast and Xfinity

I have an old TV.. 20-years and it has one HDMI. Recently I dropped renting the "slave" receivers and installed Chromecast. I can cast YouTube just fine but I am unable to stream xfinity. The only thing displaying when casting xfinity is the Channel ...

Larry408 by Community Member
  • 264 Views
  • 1 replies
  • 0 kudos

Chromecast ultra show as off

HiJust installed my Chromecast ultra, everything seems to work except for casting. The device works with the remote and i can go through the menus and everything but it shows as off in the google home app and i can't cast (Netflix) from my phone. Scr...

Senner95 by Community Member
  • 175 Views
  • 1 replies
  • 0 kudos