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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11130 Views
  • 0 replies
  • 8 kudos

Why can't I connect a second remote to Chromecast?

I bought a second remote for Chromecast. It doesn't work. After time spent with chat help I was told it doesn't work.What happens when some loses/ breaks a remote? You need an entirely new Chromecast?If you can buy another remote, you cannot use your...

Chromecast Ultra Bluetooth Speaker

I'm trying to use these instructions to pair my Chromecast Ultra to a bluetooth speaker, but there is no "Paired Bluetooth Device" option in the Audio settings. https://support.google.com/chromecast/answer/7672356?hl=en

Snails by Community Member
  • 1280 Views
  • 11 replies
  • 0 kudos

Only 2 channel sound when casting Disney+

HI, I have seen others having same issue as I have.I have a Chromecast Ultra connected to an Yamaha RX-V6A.Netflix and Prime can cast surround sound but from Disney+ it only gets PCM 2 channel sound. It doesnt matter if th Chromecast ultra is connect...

Chromechast will not reset

My chromecast will not reset after following instructions. I am on a different WiFi networks so I can't use my iPhone to do it. Resetting on the device itself does not work. Tv only reads no signal from the device. Please help

Msteele by Community Member
  • 300 Views
  • 3 replies
  • 0 kudos

Chromecast ultra fails to connect via ethernet

I can setup Chromecast Ultra only if the ethernet cable is unplugged. Once setup if I plug in the ethernet connection it shows only 100mbps FE connection in the switch/router info for that port. How can I set it up to properly operate at 1GBps?

k1s by Community Member
  • 1648 Views
  • 20 replies
  • 0 kudos

Using chrome cast with out a internet connection

Hi there I am after some advice can I use a chromecast with no internet connection?backstory I’m looking to cast stored content (Disney + Netflix and prime) from an android device and maybe apple device but there will be no dedicated internet connect...

Jkad78 by Community Member
  • 277 Views
  • 2 replies
  • 0 kudos

Ambient Mode Returns to Home Screen

Since the latest release, Ambient Mode returns to the homescreen in 15 minutes to an hour. I want it to stay in Ambient mode until I decide to watch TV.

Bytemiser by Community Member
  • 616 Views
  • 9 replies
  • 0 kudos